
The Happy Customer Channel is a podcast that shares actionable advice, engaging conversations, and behind-the-scenes stories from leading voices in the customer service space.
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WATCH THE LATEST EPISODES

EP. 72 – Manning Sumner | NO DAYS OFF | The Big Dawgs: With Manning Sumner
In this episode, we sit down with Manning Sumner, Founder & CEO of Legacy Gyms and No Days Off Premium Water, to talk about his journey from being a high-level college football player to training professional athletes and scaling his own fitness business….
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EP. 71 – Adam Jones | A Life in Baseball, Japan, & Beyond
Join us as we sit down with Adam Jones, 5X MLB All-Star, 4X Gold Glove Winner, and Silver Slugger, for an exclusive deep dive into his incredible baseball journey and life beyond the game….
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EP. 70 – Derick G | Hip-hop, Storytelling & Digital Media
Join us for an exclusive conversation with Miami’s own creative powerhouse, Derick G!…
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EP. 69 – Noah Ohlsen, CrossFit Games Athlete | Happy But Hungry
In this episode, we sit down with Noah Ohlsen, a seasoned CrossFit Games athlete and fitness icon, to talk all things CrossFit, weightlifting, running, and training….
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EP. 68 – Castrello “JJ” Goicoechea & Benny Bueno | Miami Jai Alai Legends
Step into the world of Jai Alai, the fastest ball sport in the world, with two legends of the game – Castrello "JJ" Goicoechea and Benny Bueno….
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EP. 67 – Jason Schlenker | Mastering the Art of Sales
In this episode, we sit down with Jason Schlenker, the Executive Vice President of Inktel Contact Center Solutions, to dive deep into sales success, leadership, and building a winning sales team….
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EP. 66 – Felipe Rodriguez | 2025 Tech-World Insights
In this episode of The Happy Customer Channel, we dive deep into the future of technology with Felipe Rodriguez, the Chief Technology Officer at Inktel….
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EP. 65 – EJ Martinez | Subby’s Subs & Power Pizzeria
In this episode, I sit down with EJ Martinez, the inspiring Founder of Subby’s Subs and Power Pizzeria in Miami, FL….
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EP. 64 – Gale Sayers Nelson | Big Brothers Big Sisters of Miami
In this episode, we sit down with Gale Sayers Nelson, President and CEO of Big Brothers Big Sisters of Miami….
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EP. 63 – Christopher Hunter | Beverage, Business, & Balance
In this episode, we dive into the entrepreneurial journey of Christopher Hunter, the Co-Founder and CEO of Koia….