The Happy Customer Channel is a podcast that shares actionable advice, engaging conversations, and behind-the-scenes stories from leading voices in the customer service space.
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WATCH THE LATEST EPISODES
EP. 75 – Rob Finkelstein | Alumni Direct: Helping Athletes Build What’s Next
What happens after the final whistle blows? In this episode of The Happy Customer Channel, we sit down with Rob Finkelstein, founder of Alumni Direct, to talk about how he's helping athletes transition from sports to business and life beyond the game….
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EP. 74 – Renee & Roxanne Pasquarella | 70 Years of Frankie’s Pizza
In this episode of The Happy Customer Channel, we sit down at Miami’s oldest pizzeria – Frankie’s Pizza – with Renee and Roxanne Pasquarella, the second-generation owners and daughters of founders Frank and Doreen Pasquarella….
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EP. 73 – Ryan Finkelstein | Locked On Mets
Calling all New York Mets fans! In this episode of The Happy Customer Channel, we sit down with Ryan Finkelstein, host of Locked On Mets – the #1 daily podcast for everything New York Mets….
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EP. 72 – Manning Sumner | NO DAYS OFF | The Big Dawgs: With Manning Sumner
In this episode, we sit down with Manning Sumner, Founder & CEO of Legacy Gyms and No Days Off Premium Water, to talk about his journey from being a high-level college football player to training professional athletes and scaling his own fitness business….
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EP. 71 – Adam Jones | A Life in Baseball, Japan, & Beyond
Join us as we sit down with Adam Jones, 5X MLB All-Star, 4X Gold Glove Winner, and Silver Slugger, for an exclusive deep dive into his incredible baseball journey and life beyond the game….
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EP. 70 – Derick G | Hip-hop, Storytelling & Digital Media
Join us for an exclusive conversation with Miami’s own creative powerhouse, Derick G!…
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EP. 69 – Noah Ohlsen, CrossFit Games Athlete | Happy But Hungry
In this episode, we sit down with Noah Ohlsen, a seasoned CrossFit Games athlete and fitness icon, to talk all things CrossFit, weightlifting, running, and training….
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EP. 68 – Castrello “JJ” Goicoechea & Benny Bueno | Miami Jai Alai Legends
Step into the world of Jai Alai, the fastest ball sport in the world, with two legends of the game – Castrello "JJ" Goicoechea and Benny Bueno….
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EP. 67 – Jason Schlenker | Mastering the Art of Sales
In this episode, we sit down with Jason Schlenker, the Executive Vice President of Inktel Contact Center Solutions, to dive deep into sales success, leadership, and building a winning sales team….
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EP. 66 – Felipe Rodriguez | 2025 Tech-World Insights
In this episode of The Happy Customer Channel, we dive deep into the future of technology with Felipe Rodriguez, the Chief Technology Officer at Inktel….