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Introduction
In this episode of The Happy Customer Channel, we sit down with legendary University of Miami Head Coach Jim Larrañaga for an in-depth conversation on leadership, legacy, and the business of college basketball.
Acquisition Employee Communication: What to Clarify First
Acquisition employee communication should separate what is confirmed, what remains under review, and when the team will hear more. Before making an announcement, align the responsible leaders on the facts and the questions they can answer. Reassurance is useful when it is accurate and can be followed through.
