EP. 6 – Brandon Okpalobi of DIBIA Athletic/Dibia DREAM | Entrepreneurship in STEM/STEAM & Community
Brandon Okpalobi runs 3 organizations meant to teach and empower our community's youth. He is the CEO at DIBIA Athletic, Founder of Dibia DREAM, President of Siyanse and Hands-On STEM Host for Discovery Education. How did each organization, which each has different types of customers, take off and prosper? Brandon sits down with Gio Puccini to discuss how he convinced his customers to believe in him and his vision of helping the youth of today....
More info
EP. 1 – Aurelio Giordano of Ace World Travel | A Great Customization Experience
Learn tips and trade secrets from award-winning travel agent and travel agency owner Aurelio Giordano from Ace World Travel. In this discussion, we learn how to customize the product to the customer's desires and how to react when things go wrong. What questions do you ask and how do you meet and then exceed your customer's expectations. About The Happy Customer Channel: The Happy Customer Channel is a series dedicated to improving and learning how to succeed in the craft of providing excellent customer service. Recorded mostly in Miami, Florida, the series explores topics related to customer success, the customer journey, and retaining a happy customer. For more information, please visit: https://thehappycustomerchannel.com About Ace World Travel: Ace World Travel is a full-service indepe...