Leadership Lessons from Miami’s Cocaine Wars
FULL EPISODE HERE EP. 116 – Lt. Raul J. Diaz and Sean Oliver | Killing the Lieutenant: Miami’s Cocaine Wars, Integrity, and Leadership Under Pressure What can business leaders learn from a…
OPEN FEATURED EPISODE ↗BETTER BUSINESSES START WITH
FULL-LENGTH CONVERSATIONS ◆ VIDEO + AUDIO ◆ PRACTICAL IDEAS FOR WORK
LISTEN WHILE YOU BROWSE · LATEST AUDIO EPISODES

YouTube and Podcast series around providing excellent customer service to any industry.
Diaz takes us inside Miami during the cocaine wars of the 1970s and ’80s—a city overwhelmed by political bombings, organized crime, police corruption, heavily armed traffickers, and hundreds of homicides. He shares his firsthand recollections of confronting a new generation of criminals, the rise of Griselda Blanco, the creation of CENTAC 26, and his complicated relationship with notorious informant Ricardo “Monkey” Morales.
Sean Oliver explains how researching Monkey Morales led him to Diaz—and why Killing the Lieutenant needed to tell more than another “super-cop” story. Together, they explore the personal cost of the drug war, the toll on Diaz’s family, the temptation created by Miami’s cocaine money, and the betrayal Diaz says ultimately came from inside law enforcement.
This conversation also covers Operation Pedro Pan, Miami’s Cuban exile community, the Dadeland shooting, CIA-connected operatives, The Mutiny, the modern drug war, Netflix’s portrayal of Diaz in Griselda, and one unforgettable undercover dynamite bust.
This episode discusses violent crimes and other mature subject matter. Viewer discretion is advised.

START WITH THE CONVERSATION.
THCC is built around complete, long-form interviews. Explore the newest episodes first, then go deeper through topic collections and insights.
THE QUESTION BEHIND EVERY EPISODE: WHAT ACTUALLY WORKS?
THE BUSINESS PODCAST BUILT FOR BETTER OPERATORS.
REAL OPERATORS
USEFUL QUESTIONS
IDEAS YOU CAN USE
START WITH THE CHALLENGE YOU’RE TRYING TO SOLVE.
CUSTOMER EXPERIENCE
LEADERSHIP & CULTURE
BUSINESS GROWTH
SALES & PERFORMANCE
NOT ANOTHER HIGHLIGHT-REEL BUSINESS PODCAST.
GO DEEPER THAN THE EPISODE.
CUSTOMER RETENTION STRATEGIES THAT STRENGTHEN LOYALTY
HOW TO BUILD A CUSTOMER EXPERIENCE STRATEGY
LEADERSHIP LESSONS FOR HIGH-GROWTH TEAMS
WHAT ENTREPRENEURSHIP THROUGH ACQUISITION REALLY REQUIRES
ONE CONVERSATION. ONE USEFUL IDEA. EVERY WEEK.