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EP. 14 – Luis Gonzalez of The City of West Palm Beach Fire Rescue | Customer Service to Firefighting

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Previous: EP. 13 – Ajay Goel of GMass | Email Marketing & Customer Acquisition

Next: EP. 15 – Luis “Wicho” Hernandez of Coastal Wealth | Business Lessons from the Dugout

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Topics

24/7 Customer Support (1)
3pl (1)
Accountability (1)
Attitude (2)
brands (1)
Call Agents (1)
Customer Experience (6)
Customer Loyalty (1)
Customer Service (4)
Customer Success (2)
Customer Support (4)
email marketing (1)
Entrepreneurship (2)
fulfillment (1)
Global Workforce (1)
gmass (1)
Hospitality (1)
logistics (1)
Luxury (1)
Marines (1)
Marketing (1)
Military (1)
Passion (1)
Recruiting (1)
Safety (1)
Sales (1)
technology (1)
third party (1)
Versatility (1)

The Happy Customer Channel

The Happy Customer Channel is a series dedicated to improving and learning how to succeed in the craft of providing excellent customer service. Recorded mostly in Miami, Florida, the series explores topics related to customer success, the customer journey, and retaining a happy customer.

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